Request data deletion

How to request deletion

Send a request to the WeMend owner or administrator using the support channel provided with your account. Include the email address used for your WeMend account and write “Data deletion request” in the subject. Do not send passwords, access tokens, or payment card details.

What may be deleted

We can delete your WeMend account profile, workspace membership, platform connection records, waitlist subscription, project metadata, schedules, support records, and stored analytics linked to your account, subject to records we must retain for legal, security, fraud-prevention, or accounting reasons.

Connected platforms

Deleting WeMend data does not delete posts or media already sent to YouTube, TikTok, Facebook, Instagram, X, or another platform. Revoke WeMend access from that platform’s security settings as well.

Timing and confirmation

We will confirm receipt of a valid request, verify account ownership, and normally complete deletion within 30 days. We will confirm when the request is complete or explain which information must be kept and why.

Questions

For privacy questions, use the support channel associated with your WeMend account. See our Privacy Policy for additional information.